Terms of service
General Terms and Conditions
Effective as of: 15.04.2026
1. Scope of Application
The contracting parties under the following General Terms and Conditions are the sole proprietorship Stylign, Lilienstraße 10, 28857 Syke (Germany) (hereinafter “Stylign”) and the customer.
The business relationship between Stylign and the customer is governed exclusively by the following General Terms and Conditions in the version valid at the time of the order. Stylign does not recognize any deviating terms and conditions of the customer. Individually agreed terms always take precedence.
The customer agrees to the following provisions of these General Terms and Conditions and warrants that they are authorized to enter into a contract for the purchase of the goods offered on Stylign.de.
2. Ordering and Conclusion of Contract
Use of the online offerings and services on Stylign.de requires that the customer be at least 18 years of age and have full legal capacity.
Customers can place a binding order for products on Stylign.de as follows:
Step 1: Select items and, if applicable, choose size and color
Step 2: Add selected items to the shopping cart or pay directly via PayPal
Step 3: Proceed to checkout and enter contact information for delivery
Step 4: Select a payment method, if applicable, and pay
Step 5: Confirm the purchase by clicking the “Place a binding order now” button
3. Prices
The prices listed on the Stylign website at the time of the order apply. All prices quoted by Stylign on this website are in euros and include the applicable statutory value-added tax, excluding shipping costs. Shipping costs vary depending on the selected shipping option, the country of delivery, and the shipping provider.
If the delivery country is a non-EU country, additional taxes or costs (e.g., customs duties) may apply in connection with the order, which Stylign cannot pay on your behalf or include in our invoice. The recipient of the shipment remains solely legally responsible for these payments. For specific details, please contact the relevant authorities in your country.
Prices are intended exclusively for consumers as defined in Section 13 of the German Civil Code (BGB). A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their self-employed professional activity. Business customers as defined in Section 14 of the German Civil Code (BGB) should contact our customer service representatives (shop@stylign.de).
According to Section 14 of the German Civil Code (BGB), a business operator is a natural person, a legal entity, or a partnership with legal capacity that acts in the course of its commercial or self-employed professional activities when entering into a legal transaction. A partnership with legal capacity is a partnership that has the capacity to acquire rights and assume obligations.
Discount promotions and coupons cannot be combined. Only one coupon code may be redeemed per order.
4. Terms of Payment
When placing an order, the customer may choose from the available payment methods (e.g., PayPal). Payments are considered made on the day Stylign has access to the funds. The customer is responsible for any payment fees, particularly for international wire transfers.
5. Right of Withdrawal/Withdrawal Policy
Exclusion of the Right of Withdrawal
Pursuant to Section 312g(2)(1) of the German Civil Code (BGB), the right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for whose manufacture an individual selection or specification by the consumer is decisive, or that are clearly tailored to the consumer’s personal needs. Therefore, as a general rule, there is no right of withdrawal for contracts concluded with Stylign.
Should a right of withdrawal apply in exceptional cases, the following applies to consumers as defined in Section 13 of the German Civil Code (BGB): You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods. To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by mail, fax, or email). To meet the withdrawal deadline, it is sufficient for you to send the notification of your exercise of the right of withdrawal to the following address before the withdrawal period expires:
Stylign
Lilienstraße 10
28857 Syke
Germany
or to shop@stylign.de
Consequences of Withdrawal
If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery option we offer), without delay and no later than fourteen days from the day on which we receive notice of your withdrawal from this contract. We will use the same payment method you used for the original transaction for this refund, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first. You must return or hand over the goods to us without delay and, in any case, no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you ship the goods before the fourteen-day period expires.
You are responsible for the direct costs of returning the goods. You are liable for any loss in value of the goods only if such loss is attributable to handling of the goods that goes beyond what is necessary to assess their nature, characteristics, and functionality.
6. Alternative Dispute Resolution
pursuant to Article 14(1) of the ODR Regulation (EU) No. 524/2013 and § 36 of the VSBG
The European Commission provides a platform for online dispute resolution (ODR), which you can find at:
http://ec.europa.eu/consumers/odr/
Stylign is neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
7. Shipping Terms
Delivery is made by shipping to the shipping address provided by the customer. For more information, please visit: https://stylign.de/policies/shipping-policy
We begin production upon receipt of payment; our production times—depending on the specific product selected—average between 1 and 5 business days.
With a typical delivery time of 3 to 8 business days, you can generally expect a total delivery time of 4 to 13 days from the date of payment. Note: For complex products, the production time can be up to 10 business days, so you should expect a total delivery time of approximately 18–22 days.
For our merchandise products, since they are custom-made (on demand), the production time can be up to 30 days.
Deviations from the above-mentioned non-binding production or delivery times entitle the customer to assert any legal claims only if the deviations are not merely minor and Stylign is responsible for them.
Stylign is entitled to make partial deliveries, provided this is reasonable for the customer. If delays in delivery are due to reasons for which Stylign is not responsible (force majeure, fault of third parties, etc.), the delivery period will be extended accordingly. The customer will be notified of this immediately. If the causes of the delay persist for more than eight weeks after the conclusion of the contract, either party is entitled to withdraw from the contract. If the customer is not at home when the package is delivered and the package is not picked up by the customer at their post office within 7 business days, or if the customer refuses to accept the package, Stylign has the right to cancel the order and withdraw from the contract. Depending on the package size and destination country, shipping is handled by GLS, GEL, DHL, UPS, or similar carriers.
8. Warranty
Stylign is liable for material defects in accordance with the applicable statutory provisions, in particular Sections 434 et seq. of the German Civil Code (BGB). A material defect does not exist if the delivered quality meets the technical standard for digital photo development and editing. Likewise, a defect does not exist if a loss of quality is attributable to the quality (e.g., “resolution”) of the original image files.
9. Liability
Claims for damages by the customer are excluded. Excluded from this are claims for damages by the customer arising from injury to life, limb, or health, or from a breach of material contractual obligations (cardinal obligations), as well as liability for other damages resulting from an intentional or grossly negligent breach of duty by Stylign, its legal representatives, or vicarious agents. Essential contractual obligations are those whose fulfillment is necessary to achieve the purpose of the contract and on whose compliance the contracting party may reasonably rely.
In the event of a breach of essential contractual obligations, Stylign shall be liable only for foreseeable damages typical for this type of contract if such damages were caused by simple negligence, unless the customer’s claims for damages arise from injury to life, body, or health.
In particular, Stylign is therefore generally not liable for damages that did not occur to the delivered item itself; for lost profits; or for other financial losses suffered by the customer.
The provisions of the Product Liability Act remain unaffected.
10. Retention of Title
The ordered goods remain the property of Stylign until full payment has been made. Prior to the transfer of ownership, the customer may not resell, rent, pledge, transfer as security, process, otherwise dispose of, or alter the goods without the express consent of Stylign.
11. Copyright and Rights of Use
The images, motifs, designs, and graphics displayed in the Stylign online store are protected by copyright. This applies both to the content displayed as previews in the store and to the motifs used on the products offered (in particular, canvas prints).
The images displayed in the online store are intended solely for the presentation of the products offered. By purchasing a product, the customer acquires ownership of the respective physical product only, but not any rights to the design depicted on it.
All copyrights and rights of use to the designs remain with Stylign or the respective rights holders. The customer is not granted any right to use the designs beyond the purely private use of the purchased product.
In particular, it is prohibited to reproduce, digitize, distribute, make publicly available, edit, or use for commercial purposes the designs displayed in the shop or featured on the products. This also applies to use on social media, websites, or other media, unless Stylign has provided express written permission.
Unauthorized use constitutes a copyright infringement and will be prosecuted accordingly.
Any costs (legal representation, court fees, penalties, etc.) incurred as a result shall be borne by the customer.
12. Grant of License
All rights to all photo and image files, product images, web graphics, or other goods and services subject to copyright belong solely to Stylign. This also includes the storage, reproduction, and editing of image data. By purchasing a product, the customer does not acquire any rights of use or a license.
13. Criminal Liability, Right to Refuse Performance
Stylign is not obligated to perform services that could result in a violation of the law by Stylign. If the customer violates criminal regulations or laws, Stylign will file a criminal complaint. Stylign is entitled to refuse to provide the service and to withdraw from the contract. Stylign is entitled, but not obligated, to verify the legality of browsing behavior on stylign.de. If, in Stylign’s opinion, the customer’s behavior violates applicable law, Stylign is entitled to delete the customer’s account without prior notice. In the event of complaints or objections from third parties regarding the customer’s information—regardless of the legal basis—Stylign will in any case delete the content immediately. Claims against Stylign arising from the blocking of content following a report or complaint by a third party are excluded, unless Stylign has carried out an unjustified deletion through gross negligence or willful misconduct.
14. Place of Jurisdiction
If the customer is a merchant, a legal entity under public law, or a special fund under public law, Syke shall be the exclusive place of jurisdiction for all disputes arising directly or indirectly from the contractual relationship. The same applies if a customer does not have a general place of jurisdiction within Germany, if a customer has moved his or her domicile or habitual residence abroad after the conclusion of the contract, or if his or her domicile or habitual residence is unknown at the time the action is filed.
15. Governing Law
The conclusion and performance of all contracts are governed by the mandatory provisions of the national law of the country in which the customer habitually resides. In all other respects, German law applies.
To the extent permitted by law, the applicability of the UN Convention on Contracts for the International Sale of Goods is excluded.
Legal Notice: https://stylign.de/policies/legal-notice